PRIVACY POLICY

Privacy Policy

Last revision on 14.05.2020

Introduction

We, the ones at English Home SRL ("we", "us", or "the Company"), respect your privacy and are committed to protecting the confidentiality of our customers.

This Privacy Policy highlights our practices regarding the collection, use, and retention of your information.

We encourage you to carefully read the Privacy Policy and use it to make informed decisions. 

In this privacy policy, you will read about: 

  • What type of information do we collect?
  • How do we collect your information?
  • How do we use the information we collect?
  • Customer Rights 
  • How long we retain the information we collect
  • How we protect your information
  • With whom we share the information and for what purpose 
  • How to contact us.
  • What type of information do we collect?  How do we collect information?  

We collect information regarding customers, identified or identifiable individuals, namely information that can identify a person ("Personal Information").  We collect personal information that you voluntarily provide to us when you sign up in the information request form and give consent in one of our stores.  The personal information we collect includes details that you directly provide to us, such as your full name, mobile phone number, email address, and date of birth.

How do we use the information   we collect? 

We use and share personal information as described in this Privacy Policy. 

We collect your information because we would like to send you newsletters, informative alerts, and information about our products and campaigns.

With whom do we share the information we collect ("Recipients")?

We do not rent, sell, and we do not share your personal information with third parties, except as described in this Privacy Policy.  Personal information will only be disclosed to a third party to the extent necessary for the specific purpose, as stipulated in this Privacy Policy. In such cases, we require the relevant third party to agree to process and secure such information in accordance with our confidentiality policy, the policy, and applicable law.

Your information may be shared with our affiliated company in Turkey (EHM MAGAZACILIK SANAYI VE TICARET ANONIM SIRKETI).  Additionally, it is possible that we may share your data with other affiliated or partner companies, but only for the purposes specified here and subject to privacy and data confidentiality agreements. These agreements ensure that these companies will undertake firm obligations regarding confidentiality and data protection, in accordance with applicable laws. This includes IT service providers, marketing service providers, and other similar service providers.

Your information may be provided based on a legal obligation to authorities such as the Police, Public Prosecutor's Office, Courts, or any other authority that may have the legal right to request and receive such information, strictly adhering to the applicable legal provisions. 

We do not use the information you provide to make individual automated decisions that could have legal effects on you.

The transfer of data outside the European Economic Area (EEA) 

As specified above, your information may be shared with EHM MAGAZACILIK SANAYI VE TICARET ANONIM SIRKETI, which is a company located outside the European Economic Area (EEA) and, therefore, outside the scope of applicability of EU regulations regarding data privacy. However, this sharing occurs only for the purposes specified here and under the provisions of confidentiality and data privacy agreements, through which they will assume firm obligations regarding confidentiality and data privacy protection.

Customer Rights You have the right to: 

a.  You receive confirmation whether the personal information concerning you is processed or not, and you can access your stored personal information along with additional details.

b.  You can request the rectification of your personal information that is under our control.

c.  You can request the deletion of your personal information. 

d.  To object to the processing of your personal information by us. 

e.  You can request the restriction of processing of your personal information by us.

f.  The request not to be subject to automated individual decisions, including profiling, is not applicable.

g.  You have the right to lodge a complaint with a supervisory authority.

You have the right to withdraw your consent regarding your personal information at any time.  You can do this by writing to us at the address indicated below or by clicking on the unsubscribe link at the end of this Policy.

These rights can be exercised in good faith, in accordance with applicable law. 

If you wish to exercise any of the rights mentioned above or receive more information, please contact us at: SC English Home SRL, Bucharest, Timișoara Boulevard, no.  26, sector 6, Commercial Zone nr.  G20, Plaza România

For how long do we keep your information?

We keep your information for a period of 7 (seven) years after you provide it to us, unless there is a legal requirement to retain them for a longer period or if you explicitly request us to delete your information. 

How do we protect your information? 

We take great care in implementing and maintaining the security of your information.  We adopt technical, legal, and procedural measures and policies to ensure the security of our customers' information and to prevent unauthorized use of any such information. We also request any third parties to respect similar security measures in accordance with this Privacy Policy.  Although we take reasonable measures to protect the information, we cannot be held responsible for the actions of those who obtain unauthorized access or abuse our services. We do not provide any guarantee, expressed, implied, or otherwise, that we can prevent such unauthorized access.

Updates or modifications to the Privacy Policy

We may revise this Privacy Policy from time to time at our discretion, and the most current version will be posted on our website (as reflected in the "Last Revised" title).  We encourage you to review this Privacy Policy regularly for any changes. 

How to contact us:

If you have general questions about the information we collect about you and how we use it, please contact us at: SC English Home SRL, Bucharest, Timișoara Blvd., no.  26, sector 6, Commercial Zone nr.  G20, Plaza România

Information about us:

English Home SRL

Adresa: Bucuresti, Bd. Timisoara, nr.  26, sector 6, Commercial Zone nr.  G20, Plaza RomaniaCUI: 33259975J40/6839/10.06.2014

 

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